US 207-200-1920
Frequently Asked Questions
Find quick answers about Turbosawmill models, specs, ordering, shipping, and support. Expand a category, then click any question.
How soon can I get a Turbosawmill?
Typical lead time is around 3–4 months, depending on model, options, and destination.
Do you ship worldwide?
Yes — we supply Turbosawmill machines to customers worldwide.
What freight options are available?
Sea freight is typically the most economical option. Air freight is available at additional cost for time-sensitive orders.
Are duties and taxes included?
Unless stated otherwise, local duties, taxes, and import charges are the responsibility of the buyer.
Can I track my order once it ships?
Yes. We provide shipment details and tracking where available once your order is dispatched.
Can I pick up directly from your workshop?
Yes — by arrangement. Contact us with your timing and model so we can confirm readiness and paperwork.
What warranty do you offer?
24 months on the mill framework. Engine warranty is per engine manufacturer (commonly 3 years). Wear items are excluded.
What is not covered under warranty?
Consumables and wear parts such as blades, tips, belts, bearings, rollers, and chains.
How do I make a warranty claim?
Send us a brief description plus photos/video. Our team will diagnose and advise the fastest solution.
Do you offer technical support?
Yes — email support and practical troubleshooting help are available for all owners.
Do you stock spare parts long-term?
Yes. We support machines long-term and can ship parts via courier (commonly FedEx).
Where are Turbosawmill machines made?
All Turbosawmill machines are built in New Zealand.
How long have you been in the industry?
Turbosawmill was established in 2007, with multi-generation swing-blade design experience behind the brand.
Are your machines export-ready for Europe (CE)?
Yes — machines are export-ready for European markets.
Are Turbosawmill machines portable?
Yes. They are designed to be fully portable and vehicle-transportable.
Can the beam be supplied in split sections?
Yes — a split beam option is available to make transport easier in remote areas or where freight handling is limited.
Do you offer transport wheels / dolly kits?
Yes. Transport options are available depending on model and configuration.
Is assembly required?
Yes. Assembly is straightforward using basic hand tools and the supplied manual.
How long does setup take?
Typically 1–3 hours depending on model and experience.
Do I need external electricity to run the mill?
No. Turbosawmill machines are self-contained and field-operational.
What models do you offer?
M7 PowerSaw (chainsaw powered), M8 manual swing-blade, M12 manual swing-blade, M12 automated swing-blade, and dedicated slabber systems.
What is the maximum log diameter you can cut?
There is no practical diameter limit. Log size is mainly limited by how you handle and load the log.
What board thicknesses can be produced?
From thin boards through to full beam size, depending on model and setup.
Can I upgrade a manual model later?
Many accessories and options can be added later. Contact us with your current model and what you want to achieve.
Are Turbosawmill frames heavy duty?
Yes. Frames are built heavy duty for rigidity and long service life in commercial environments.
Is the design suited to harsh outdoor conditions?
Yes — machines are built for outdoor, field-based milling and rugged jobsite use, they are built from alloy and stainless steel!
What is realistic production?
Approximately 5–7 m³ per 8-hour shift with one operator. Higher output is achievable with efficient log staging and workflow.
How accurate is the cut?
Very accurate. Digital sizing options provide consistent repeatability.
Can one person operate the mill?
Yes. Turbosawmill is designed for one-person operation.
Do your mills handle hardwoods well?
Yes. Swing-blade systems excel in hardwoods and produce straight cuts without blade wandering.
Are blades sharpenable?
Yes — blades are sharpened on-site without removal. Replacement teeth are standard and readily available.
How long do blades last?
Typically 2–3 hours between sharpenings and 1000+ hours total blade operating life under normal conditions.
What kerf sizes are available?
Standard kerf is 7.1 mm. Optional kerf for some models includes 6.1 mm, and smaller systems can be as low as 4.25 mm.
Do you use water cooling?
Yes — blade cooling is typically water, with optional biodegradable lubricant.
What engine range do you offer?
Petrol engine options are typically in the 13–30 HP range depending on model.
What fuel consumption should I expect?
Approximately 3–5 L/hour depending on cutting load and timber species.
Are electric-powered systems available?
Yes — electric power options are available on selected models and configurations.
What accessories are available?
Common options include:
- Digital sizing
- Transport wheels / dolly trailer
- Beam extensions
- Extra blades and spare tips
- Slabbing options (where applicable)
Can I purchase accessories later?
Yes. Many accessories and parts can be purchased through our parts store and shipped worldwide.
Do you offer a dedicated slabber?
Yes — we offer dedicated slabbing systems designed for accurate, controlled slab cutting.
What slab sizes can be cut?
Depending on configuration, slabbing can reach approximately 1.5 m (5 ft) width and around 12" depth.
What routine maintenance is required?
Keep the blade sharp, grease bearings as specified, check belts, and keep the machine clean and aligned.
How do I get spare parts quickly?
Contact us with your model and required items. We can ship parts internationally via courier.
Is a swing-blade mill better than a band mill?
For many applications, yes — swing-blade systems avoid blade wandering, allow double-cut widths, and handle large timbers efficiently.
What’s the advantage of Turbosawmill compared to twin-rail swing-blade designs?
Key advantages include monorail design, single-end operation, unlimited log diameter capability, simple automation, and fewer moving parts for lower maintenance.
What are your typical price ranges?
As a guide (freight additional):
- 7" Chainsaw Powered Mill – from approx. USD $5,000
- 8" Manual Swing-Blade Mill – from approx. USD $12,900
- 12" Manual Swing-Blade Mill – from approx. USD $25,000
- 12" Automated Swing-Blade Mill – from approx. USD $34,500
What payment terms do you use?
Common terms are 50% deposit and 50% before dispatch, unless agreed otherwise.
Do you provide training resources?
Yes — manuals and practical guidance are provided. Additional support is available as needed.
Is the mill suitable for beginners?
Yes. The system is designed to be straightforward, with consistent cutting behavior and simple adjustments.
What information do you need to provide accurate pricing?
Please tell us:
- Country / location
- Intended use (hobby, farm, commercial)
- Typical log diameter & species
- Preferred model (8” manual, 12” manual, or 12” automated)
How do I contact Turbosawmill?
Use our Contact Us form for the fastest response: https://turbosawmill.com/contact-us-nz/
Do you handle second-hand sawmill sales?
We can help list owner machines via social channels and connect buyers and sellers where possible.
Can I sell my Turbosawmill later?
Yes. Many owners resell machines successfully, and we can often point buyers toward owner groups and listings.
Still need help? If your question is specific (weights, freight routing, exact configuration, or suitability for your logs), please use our Contact Us form and include your details. Our technical or sales team will reply as soon as possible.
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