32 containers of sawmills shipped to the US!

Navigating the Covid-19 Pandemic and Moving Forward with Enhanced Customer Service

As we all faced the challenges of the Covid-19 pandemic, Turbosawmill, like many others, encountered significant obstacles, particularly in our efforts to export to the US. The freight disruptions and uncertainties made it a trying time for everyone, and naturally, this led to concerns about a potential downturn in sales.

In response to these challenges, we decided to turn adversity into opportunity. We embarked on a strategic review and sought ways to enhance our service and reach within the US market. This led us to a partnership with Smith Sawmill Service, which proved to be a crucial catalyst for our growth. Through their established network and reputable presence, we were able to expand our reach and significantly increase demand for our products.

We are grateful for the support that Smith Sawmill Services has provided us. However, as with any business relationship, circumstances evolve. We are concluding our partnership with Smith Sawmill Services, having successfully delivered 32 containers of sawmills together.

Thank you to Smith Sawmill Services for their contribution to our journey.

As part of our commitment to improving customer experience, we are transitioning away from this partnership. This move will allow us to serve you better by shipping directly to customers, which will not only streamline the process but also reduce costs for you. Additionally, you will now receive direct support from us, enhancing the efficiency and responsiveness of our service.

We are excited to announce that we have recently opened a Turbosawmill office in Spokane, Washington. Our dedicated USA representatives and experts are now eager and ready to assist with any purchases or inquiries you may have. This new development will ensure that you receive prompt and personalized support tailored to your needs.

Thank you for your continued support and understanding as we make these positive changes. We look forward to serving you more effectively and efficiently.